Iconic Joe Louis Arena Seats
FREQUENTLY ASKED QUESTIONS
Q.– How can I buy seats from the Joe Louis Arena?
A. – Seats will be offered for sale online at www.thejoeseats.com
Q.– When can I buy my seats?
A. – Seat sales will begin on May 1 at 8:00 AM ET for all Red Wing season ticket holders, and will open to the general public on May 12, 2018 at 8:00 AM ET.
Q. – How much are my seats going to be?
A. – Seat Prices will range from $150.00 to $250.00 per seat (Sold in minimum orders of 2 seats) with an additional $50.00 charge per seat, to select specific seats.
Q.- How do I know my seats are authentic?
A.– Every seat will come with a signed Certificate of Authenticity. We are not selling any seats that were not located at the Joe Louis Arena.
Q.– Why can’t I buy just (1) seat?
A.– Due to shared arm rests we must configure seats to be sold in pairs.
Q.– How long do I have to select my own seat?
A. – The option to select specific seats will be available to season ticket holders until 1:00 PM ET May 11, 2018. After May 11th, season ticket holders may continue to purchase seats, however their preferred seat may not be available.
Q. – Am I guaranteed to receive my exact seats?
A. – We will do everything within our power to ensure your exact seats are available for purchase. Honoring current season ticket holders will be a priority during the time frame offered. If, for some reason, your exact seats are unavailable, we will contact you with options.
Q. – Are my seats ready to use?
A. – The Floor Mounted seats are free standing; however, we still recommend Seat Feet/Brackets for added stability. The Riser Seats will require mounting Seat Feet/Brackets, or some other type of alteration work, as they were vertically mounted in the arena. Brackets and feet can be obtained at the time of purchase.
Q. – How can I acquire the Seat Feet and Brackets for my seats?
A. – The Seat Feet/Brackets are available from Stadium Seat Depot.
Q. – How do I get physical possession of my seats?
A. – We are offering (2) ways to obtain your seats. 1) Your seats can be picked up on site at the Joe Louis Arena starting 11:00 AM ET May 14, 2018 (see website for additional removal times offered) or 2) Contact (313)-392-6000 or email email@example.com to schedule any other custom shipping requests.
Q. – Are there any loading charges for my seats?
A. – No, there are no additional charges for loading the seats onto your vehicle. This service is being provided as a courtesy. However, risk of damage is assumed by the buyer.
Q. – How can I pay for my seats?
A. – You will need to register and pay with a credit or debit card online. Please contact our office at 1-800-527-8243, if you require an alternate payment method.
Q. – Are these seats refundable?
A. – No. All sales are final. All seats are being sold as is, with no warranties. These seats are original, authentic, used Joe Louis Arena seats.
Q. – Are there other items from the Joe Louis Arena that will be sold?
A. – Yes, there are other items and these announcements will be forthcoming and on our Orbitbid.com website.
Q. – How long do I have to buy seats?
A. – Due to the decommissioning process and timeline of the Joe Louis Arena, seats will be for sale for approximately 30 days.